Our Lovingly Crafted Personalised Gifts
How we capture your memories
In order to comprehensively capture your precious memories we ask you to complete a memory prompting online questionnaire (supplied after purchase). This is your chance to inspire us with the personal detail which will create magical and meaningful prose. We're after your most treasured stories and heartwarming thoughts. If you fancy a chat, we're always happy to talk. In fact, quite often once we've spoken personally we glean a fuller insight into the tone and nature of the poem you're after. This aural inkling into your personality assists us in crafting rhyme as effectively as though you'd written it yourself. Very clever!
For the visual element of the poetry gifts, or other photograph gifts, it's up to you to supply your favourite photographs in the quantities selected at purchase. Once you place your order youll be emailed a Job Number and details of where to submit your photographs. They can either be emailed to us in batches (maximum of 6MB per email please), or posted. We ensure all mailed photographs are scanned in free of charge in our design studio, and are safely returned with your final gift as we appreciate how valuable they are to you.
Proofs and Timings
Drafts of poems will always be supplied within 3 working days of receipt of your questionnaire. Any amendments required or extra memories to be included are fine. Just email your comments back to us and well be straight on the case revising your poem. Once your poem is approved well commence work on your design layout, if a visual layout has indeed been ordered. Well email a proof of your layout within 3 working days and ask for your comments on the photo or image arrangement. We also ask again at this point that you proof read your poem once more as we can accept no liability for copy errors once weve received your approval to print. Its no problem to revise your layout at this stage. Our promise to you is to craft your gift to perfection. We want to ensure every customer is a delighted customer and will work with you to create the perfect, final gift.
Certain visual gifts dont include proofs. Please see the descriptive information pertinent to the product in question. If you feel its imperative that you do obtain a proof, please email firstname.lastname@example.org and well alter your design status to ensure this happens. Be aware, of course, that this may delay the timings by a few extra days.
Please find a selection of our favourite samples along with images of the finished article to inspire and enthrall you here.